Sue's Blog

Saturday, May 26, 2012

Marketplace and CARP (CRAP)

CBC's Marketplace has done it again.

This time it is with an episode on Travel Insurance called "tripped up" - regarding difficult insurance questionnaires and the "surprises" one may receive when they actually avail of that insurance.

This time they interview Susan Eng the VP Advocacy for CARP - a 50+ group that offers services and advocacy for membership.

In either case the investigation reveals that Manulife has a very tricky and/or difficult questionnaire to be completed when acquiring travel insurance. It shares some pretty sad stories of people who believed they had insurance - only to find out some time after using it - that their "questionnaire" was not filled out properly.

Marketplace needs to do a story on CARP and the relationships it has/had with drug companies, insurance companies, etc to see who is lobbying them.

Eng from CARP states that because Manulife did not agree to an interview with Marketplace - then they must have "something to hide".

Although this story was first shown just a couple of months ago - there was no problem finding a lovely "Manulife" advertisement on the CARP site.

Further the following is offered to CARP members:

The Travel Insurance Program for CARP Members is underwritten by The Manufacturers Life Insurance Company (Manulife Financial), and by First North American Insurance Company, a wholly owned subsidiary of Manulife Financial. Life and health plans offered by The McLennan Group Life Insurance Inc.

Please explain Marketplace why you did not ask Susan Eng why they expose their membership to such a company.







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