Sue's Blog

Tuesday, September 03, 2013

The Marbles of Modern Manufacturing

This is the second installment of "Accountants do not necessarily make good Counters".

Read first post press HERE

So next came the first site visit - this was in March. The plant manager came to the property and took measurements for the counter. He spoke with our carpenter about the specialized components necessary to accommodate their product and the need for a wooden template for the undermount sink.

This gentleman had been with the company for decades and was certainly knowledgeable about the product. He talked about marbling design, colouring, backsplash options, sink placement, faucet set arrangement, etc. These matters were then finalized.

One of the most significant discussion areas was the coloring and marble features of my counter. He explained - as Lorne had done earlier that I was only limited by my imagination on colour and design. The design was determined to be marbling in two shades of blue and a touch of yellow - simulating the view from the kitchen - ocean turmoil and endless horizon. He then explained that the colours used in my kitchen could be put directly into the composite. He asked for a small vile of each paint colour so he could do a sample. The following day the vials of paint were delivered to the Continental plant.

The other important component for colouring was whether we used natural or pearl as the background, the main colour of the counter. He explained he would do a sample of both backgrounds.

Between then and April 1st. we had a custom template for the sink made by a local woodworking manufacturer. On April 1st. when we dropped the custom wood template and the original manufacturer cardboard template off at the Continental Marble plant - the manager had - as promised - completed two samples. The first sample was of two blues on a natural background and the second was with two blues and a touch of yellow on the pearl background.

We were instantly pleased with both samples and the manager advised that we should take the samples back to our house and let them sit on the base wood counter to see which one would be the best choice for us. He also advised that we would need to provide Continental with a litre of each colour of paint in order to complete the actual final product.

* please note that I will in the near future be providing the names of all local companies that provided great service and products during my renovation.

We brought the samples back to the house and let them sit on the counter base for a few days to see which of two great samples we liked more.

The 2 Samples


Four days later - April 5th - we dropped the additional paint off at Continental and discussed our final choice on colour and design. We picked the natural base product - with the only change being the addition of the yellow that was found in the pearl based sample. We spoke about how the design was very fitting to our surroundings and we were excited to start the process.

As I mentioned in my first post - the price was discussed with proclaimed owner Lorne Janes. This was finalized as the decision was made on the sample. Initially the price was relative to being able to accommodate the proclaimed owner's boat in my garage for the winter. When it was determined this was not going to happen we talked about straight price versus quid pro quo. A price was set and the manufacture of the counter was set to go. We were advised the counter would be installed by the third week of April.

Next Post: what happened to our plant manager? what happened to the committed installation date? what happened to the owner? (discovering the company was sold)




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